Overview
Global Crest Limited Ltd. ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect your personal data when you use our Platform at global-crest-limited.pro.
We comply with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018. By using our Platform, you consent to the practices described in this policy.
๐ We do not sell your personal data to third parties. Ever. Your information is used solely to provide and improve our services.
Data We Collect
We collect the following categories of personal data:
| Data Type | Examples | Purpose |
|---|---|---|
| Identity Data | Name, username, email address | Account creation & authentication |
| Financial Data | Wallet addresses, deposit amounts | Processing transactions |
| Technical Data | IP address, browser type, device info | Security & fraud prevention |
| Usage Data | Pages visited, actions taken | Platform improvement |
| Communication Data | Support messages, emails | Customer support |
Data We Do NOT Collect
- Government-issued ID (unless required for large withdrawal verification)
- Bank account details
- Social media passwords or access tokens
- Biometric data of any kind
How We Use Your Data
We use your personal data for the following purposes:
- To create and manage your account
- To process deposits, withdrawals, and investment transactions
- To verify your identity and prevent fraud
- To send you transaction confirmations and account notifications
- To provide customer support
- To improve our Platform through analytics
- To comply with legal and regulatory obligations
- To send marketing communications (only with your consent)
We will never use your data for purposes incompatible with those listed above without your explicit consent.
Data Sharing
We do not sell, rent, or trade your personal data. We may share your data with:
- Service providers โ third-party vendors who help us operate the Platform (hosting, analytics, email delivery), bound by data processing agreements
- Legal authorities โ when required by law, court order, or to protect our legal rights
- Business transfers โ in the event of a merger, acquisition, or sale of assets, with prior notice to you
All third-party processors are contractually required to handle your data securely and only for the specified purpose.
Cookies
We use cookies and similar tracking technologies to improve your experience. The cookies we use include:
- Essential cookies โ required for the Platform to function (session management, authentication)
- Analytics cookies โ help us understand how users interact with the Platform (Google Analytics)
- Preference cookies โ remember your settings and preferences
You can control cookies through your browser settings. Disabling essential cookies may affect Platform functionality. We do not use advertising or tracking cookies for third-party ad targeting.
Data Storage & Retention
Your data is stored on secure servers located in the United Kingdom and European Economic Area. All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
We retain your personal data for as long as your account is active or as needed to provide services. After account closure:
- Transaction records are retained for 7 years for legal compliance
- Account data is deleted within 90 days of account closure request
- Anonymized analytics data may be retained indefinitely
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access โ request a copy of all data we hold about you
- Right to rectification โ request correction of inaccurate data
- Right to erasure โ request deletion of your data ("right to be forgotten")
- Right to restriction โ request that we limit how we use your data
- Right to portability โ receive your data in a machine-readable format
- Right to object โ object to processing based on legitimate interests
- Right to withdraw consent โ withdraw consent for marketing at any time
To exercise any of these rights, contact us at privacy@global-crest-limited.pro. We will respond within 30 days.
Children's Privacy
Our Platform is not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will delete it immediately. If you believe we have inadvertently collected such data, please contact us at privacy@global-crest-limited.pro.
Policy Changes
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email and by posting a prominent notice on the Platform. Your continued use of the Platform after changes take effect constitutes acceptance of the revised policy.
Contact
For privacy-related enquiries or to exercise your data rights, contact our Data Protection Officer:
- Email: info@global-crest-limited.pro
- General support: info@global-crest-limited.pro
- Address: 3, Waterhouse Square, 138โ142 Holborn, London EC1N 2SW, UK
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data appropriately.